Assistant Manager, Operations, MICE

Location: Hong Kong


At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. There are many challenges, but we continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents with a global mindset to join us at this incredible juncture, and work with a dynamic and fun team.



  • Assist to plan and implement hospitality programs to enhance MICE groups’ travel experience in Hong Kong
  • Being a core player to develop and identify new and unique products and group experience in Hong Kong for MICE groups
  • Develop, organise and co-ordinate effective travel trade events and activities in virtual and/or in-person format and analyse feedback/reports (e.g. industry update briefings, familiarisation visits and business sessions) to promote and reinforce Hong Kong’s position as a premier MICE destination.
  • Contribute in the development of proposals and communication strategies with Hong Kong travel partners to win new and high profile MICE events to Hong Kong 
  • Maintain excellent relationship with Hong Kong MICE partners in supporting them to deliver effective co-operated programmes and tactical campaigns to attract more MICE groups to Hong Kong
  • Handle enquiries from event organisers and planners on products and marketing support in a professional and efficient manner.
  • Provide administrative support for the team, including database management, funding reimbursement handling, internal/external reporting, etc.
  • Undertake any other duties/ special assignments as directed by the Senior Manager.



  • University graduate, preferably at least 6 years’ experience in tourism and travel trade industry (e.g. PCO, DMC, hotel, MICE venue and event management company) / event-related operations
  • Sound knowledge of Hong Kong as a tourism destination and world MICE tourism industry; working with Government Department will be an advantage
  • Strong presentation and communication skills, critical thinking and project management skills
  • Highly organised, detail-minded, responsible and able to work independently and exercise good judgements
  • Excellent in both written and spoken English and Chinese (both Cantonese and Mandarin)
  • Proficiency in PC applications – MS Office applications (esp. MS Excel and MS PowerPoint), Chinese Word Processing

Application Method

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking "Apply Now". We are looking forward to hearing from you.

Only shortlisted applicants will be contacted.  Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at here.

We are an equal opportunities employer.