HOW YOU WILL CONTRIBUTE AND LEARN?

• Handle mainline operation and ensure all incoming calls are promptly and courteously screened and transferred to related departments or personnel in accordance with the company’s guidelines.
• Provide good and courtesy customer services to all visitors and coordinate with the internal staff to escort them appropriately.
• Ensure smooth operation of the reception counter to handle all incoming/outgoing mails/parcels with post office, local and overseas courier companies.
• Provide administrative and clerical support to the Facilities & Administration Department, not limited to preparing administrative reports, payment settlement etc.
• Provide general office administration and reception support such as meeting room set up, F&B support and replenishment of refreshment and office supplies. 
• Coordinate internal Admin Car booking system.
• Conduct periodic inspections on office facilities and services.
• Ad hoc tasks assigned by supervisors.
   

WHO ARE WE LOOKING FOR?

• Post-secondary or above education 

• At least 2 years working experience as a receptionist in a sizable organisation 

• Preferably with practical experience in handling phone system and enquiries 

• Be flexible, responsible to perform delegated duties

• Good command of English, Mandarin and Cantonese with polite telephone manner 

• Fair knowledge of computer and relevant software applications 

• Fair knowledge of administrative and clerical procedures 

• Maintain and ensure a clean and well organised reception area

• Work overtime occasionally for supporting operation if needed 

Working Hours

• Staff will be required to work 9 hours per day (Monday to Friday) with a one-hour meal break included.

• Working hours will be assigned in shifts: 0830 to 1730, 0900 to 1800, and 0930 to 1830. The specific shift schedules and arrangements will be determined and communicated by the Manager.

• Concessionary Morning off on Saturday